ABOUT FANSCOM

Fanscom is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas, including sales, marketing, and operations.

We are an energetic & passionate Integrated Social Solution that offers Influencer Marketing, Owned brand channel management, Digital IMC campaigns, and Loyalty community development services. We believe that our mission is not only to be the bridge connecting brands with their fans but also to provide a strong Communication journey that turns audiences into customers, customers into fans, and fans into advocates, and ultimately to impact Business Issues for Clients.

RESPONSIBILITIES

 Operations (50%)

• • Enhancing, and innovating business/internal processes to achieve sustainable organizational growth of the company.
  • Improving and monitoring the organization’s performance reporting & tracking systems.
  • Co-develop co-pitching process and policy of YNMS
  • Enhance client satisfaction evaluation process
  • Marketing: Finalize Company Marketing Plan. Personal Branding for Fanscom
  • Increase the employee production rate efficiency. 

People Management (40%)

• • Co-build, implement and develop a data-driven people strategy with the HR Department to achieve the company‘s business objective.
  • Provide high-level input to inform staffing decisions related to growth, performance, and accountability.
  • Support to enhance and develop People Operations framework, including Culture, Process, and Policy of companies aligned with YouNet Group to enhance operational efficiency and effectiveness with the HR Department.
  • Influence all employees by leadership management (Mindful  and diversified way of communication to drive the results: for company, for self).

Financial (10%)

• • Support manage project margin, cashflow, leads of the company
  • Retaining constant awareness of the company’s financial position and BU‘s financial position and acting to prevent problems

 Work Relation:

• • Internal: All Department in Fanscom (Account, Creative, Social), Managing Director
  • External: Stakeholders in YouNet Group (HR, TA, Admin, IT, F&A), Marketing Services Agency (Mango Digital, YouNet AM, Buzzmetric, YouNet Media,...)

Promotion: Senior Operations Manager/Operations Director
Report to: Managing Director

REQUIREMENT:

• • Proven experience as Account Manager/Operations Manager or other managerial position
  • Experienced with digital product and digital marketing
  • Thorough knowledge of market changes and forces that influence the company
  • Strong understanding of corporate finance and measures of performance
  • Familiarity with corporate law and management best practices
  • Excellent organizational and leadership skills
  • Excellent communication, interpersonal and presentation skills
  • Outstanding analytical and problem-solving abilities

BENEFITS:

• • 13th month salary, annual bonus.
  • Premium healthcare insurance.
  • 12 days of annual leave & 5 days of sick leave.
  • Performance appraisals and promotions every year.
  • Standard health check.
  • Company trip, Year-end party, Team building.
  • Occasion-based offerings: Birthday, wedding, maternity,…
  • Parking support.
  • Work equipment (PC / laptop).
  • Free in-house entertainment facilities: foosball, book tree, coffee, and snacks.