Research Executive (Social Listening)

Salary: Negotiable

Department: Research & Data Analysis

Company: Buzzmetrics

Application deadline: 23/06 — 24/07/2022

Job description

Buzzmetrics is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.

Founded in 2013, Buzzmetrics is the pioneers of using social listening data to bring businesses & consumers closer together. Based on the key idea that social media is a virtual society where people live their second life, we exist to deliver better business outcomes through the understanding value of online voices.

Our clients use Buzzmetrics solutions for marketing and brand strategy development, including consumer insight research, product and service innovation, campaign performance measurement and social business transformation. At Buzzmetrics, you’ll work with some of the world’s most dynamic Fortune 1000 companies like Coca-Cola, Unilever, Mead Johnson….

Buzzmetrics is rapidly expanding and we are looking for steady and analytical professionals to help support our growth.


    • Responsible of the end to end project management from client briefing to report delivery
    • Working under the supervision of Research Supervisor to ensure timely delivery of information and research approach to the clients.
    • Co-ordinates the execution of projects and handles other departments responsible of the data collection and processing.
    • Works on the analysis and interpretation of results, provides feedback to clients and writes reports and recommendations
    • Quality control the research process and output deliverable
    • Assist Research Supervisor on meeting clients to deliver research results
    • Handling clients enquirers in instantaneous manner
    • Going beyond your expected duties to satisfy clients’ research needs
    • Escalate sales opportunity to Business Development Manager


To be a Buzzmetrics Researcher, you are having worked in various fields and found out that your personality is suitable with Research work. You also have a steady and calm personality who is patient, organized and pay close attention to details and take pride in a work well done.

    • Be enthusiastic for social media empowerment and its possibilities to build strong brand proposition
    • You may not be the SMARTEST, but you must be a STAYER
    • Have good analytical skills and can deal with both numbers and words analysis
    • Have a good command of English, especially writing
    • Strong internal and external customer service skills, with the ability to develop sound client relationships with multiple clients.
    • Be organized and detail-oriented
    • Be able to communicate effectively
    • Be proficient in Microsoft Office, especially Excel and PowerPoint

Education/Experience Requirements

    • Bachelor degree in Economics, Marketing or related field
    • Have experience in Market Research or Marketing industry is an advantage


    • Competitive salary, 13th month salary
    • Premium healthcare insurance
    • 12 days of annual leave & 5 days of sick leave
    • Performance appraisals and promotion every year
    • Standard health check
    • Company trip, Year end party, Team building
    • Occasion-based offerings: Birthday, wedding, maternity, …
    • Parking support
    • Equipment for work (PC / laptop)
    • Free in-house entertainment facilities: football, book tree, coffee and snack
    • Chance to learn and understand about Marketing, Market Research, Customer’s Behaviors, Market Updates, Market Information and Trends…
    • Professional and Friendly Working Environment, chance to attend employee’s training and development programs.

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