ABOUT FANSCOM

Fanscom, a member of YouNet Group, is an Advocacy-First Community & Relationship Marketing Agency for Marketing Systems.

The company helps brands build sustainable advocacy and long-term audience relationships through communities, social participation and relationship-driven engagement systems.

Instead of treating communities as short-term communication channels, Fanscom designs relationship systems that help brands nurture trust, participation and long-term social connection over time.

We‘re looking for a Social Outreach Executive to join our dynamic team!

ROLES & RESPONSIBILITIES

SOCIAL MANAGEMENT

Planning (20%) 

• Social Planning (Social Plan, Social Outreach Plan,...)
• Set social/influencer approach & direction, to create proposals that address the social plan (KOL plan, Community plan, Protocol, Social Content, etc.)
• Present and consulate internal or client for social plans.

Execution (80%)

• Take responsibility for executing social media outreach campaigns (in proactively spotting, collaborating with influencers, community partners, and neutralization suppliers), ensuring adherence to timelines, budgets, and quality standards.
• Community Management - Monitoring Social Platform (Facebook Fanpage, Instagram Business, Youtube, TikTok): reply comments and inbox, maintain users’ interaction, collect and fill data contests/ minigames, deal with crisis…
• Social Analysis - Report Analysis: Fanpage Management Report, and Fanpage Tracking Report,  Outreach Performance Analyst.
• Social Outreach & Third Party Management & Cost Optimization.
• Working directly with clients for KOLs endorsement Plan and KOL Execution Plan.
• Oversee and directly prepare tracking and reporting for digital campaigns and send out to relevant parties. 
• Responsible for campaign performance review presentations for client meetings.
• Other assigned tasks by Line Manager.

Report to: Senior Social Outreach Executive

Promotion: Senior Social Outreach Executive

REQUIREMENTS

• 1+ years managing an online community or in social media content development
• Bachelor degree in Business Administration, Economics or a relevant degree.
• Digital Marketing, Digital platform Facebook/Google/TikTok.
• Have data analysis & project management skills.
• Good teamwork, analytical and problem-solving skills.
• Passionate with digital communications.
• "Can do" attitude is a must.
• Eager to learn; Think more, do less.
• High sense of responsibility & result orientation.

BENEFITS

• Competitive salary, 13th month salary, annual bonus.
• Premium healthcare insurance
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team buildingOccasion-based offerings: Birthday, wedding, maternity,
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: foosball, book tree, coffee and snack.