ABOUT FANSCOM

Fanscom, a member of YouNet Group, is an Advocacy-First Community & Relationship Marketing Agency for Marketing Systems.

The company helps brands build sustainable advocacy and long-term audience relationships through communities, social participation and relationship-driven engagement systems.

Instead of treating communities as short-term communication channels, Fanscom designs relationship systems that help brands nurture trust, participation and long-term social connection over time.

We‘re looking for a Senior Account Executive. Who takes responsibility for serving clients with the greatest satisfaction to keep and expand the business. He/ She will work closely with clients to understand their expectations for the projects, then communicate with internal teams and vendors/ suppliers to ensure the final works will meet the client‘s requirements.

JOB RESPONSIBILITY

• Act as a “gatekeeper” for quality control. Involve communication in whole internal and external meetings from the beginning steps until the campaign ends.
• Project execution and management: receive briefs and work with functional teams or seek out suitable resources.
• Raise Profit & Loss (PnL) & manage the whole project for at least 01 key clients & 02 - 03 SME clients at same time.
• Participate and contribute to strategic/social planning, creative development through market/ competitor reviews and research support for internal team.
• Daily/weekly contact with the client on project WIP & reports.
• Prepare reports for internal teams. Do market and competitor reviews (if any)
• Manage and negotiate with suppliers, contractors, and vendors.
• Other tasks assigned by the Account Manager/ Account Head.

REQUIRED SKILLS/ ABILITIES

• A growth mindset: kind, calm, mature, good listener, open-minded.
• Good communication and presentation skills (proficient in both English and Vietnamese).
• Strong ownership, time management, and quick action.
• Proactive, detail-oriented, supportive, and highly responsible.
• Problem-solving, logical & critical thinking.
• Ability to work under tight deadlines in a fast-paced environment.
• Learning and positive attitude with an open mind.
• Passionate in the Marketing and Advertising industry.
• MS Office: Outlook, Word, Excel, PowerPoint.

EXPERIENCE & EDUCATION

• Have at least 2- 3 years of agency working experience in all areas of Social, IMC, marketing.
• Have a strong experience/ background in social/production agencies.
• Have knowledge in Marketing, Digital, Communication.
• Bachelor’s Degree in Marketing/Digital Marketing/Communications or related fields.

BENEFITS

• 13th month salary, annual bonus.
• Premium healthcare insurance.
• 12 days of annual leave & 5 days of sick leave.
• Performance appraisals and promotions every year.
• Standard health check.
• Company trip, Year-end party, Team building.
• Occasion-based offerings: Birthday, wedding, maternity,…
• Parking support.
• Work equipment (PC / laptop).
• Free in-house entertainment facilities: foosball, book tree, coffee, and snacks.