ABOUT FANSCOM

Fanscom, a member of YouNet Group, is an Advocacy-First Agency.

We are seeking an Operations Executive specializing in coordinating and executing daily operational activities, managing contracts and documentation, and monitoring work progress with relevant stakeholders to ensure smooth, efficient, and timely operations in accordance with established procedures and quality standards.

KEY RESPONSIBILITIES

1. Contract & Documentation Management

• • Prepare contracts and acceptance minutes for clients/vendors, submit for approval and signature, and manage all related payment documentation..
  • Follow up on quotations, contracts, invoices, and payment progress with clients and vendors.
  • Create, update, and maintain contracts, operational documents, and weekly/monthly reports.
  • Coordinate with Finance, Account, Procurement, HR, and other departments to ensure smooth project execution and resolve issues related to services, assets, contracts, and documentation.
  • Maintain accurate records and ensure all sales and operational documents are completed on time.

2. Operational Support & Execution

• • Monitor and coordinate daily operational activities, including the delivery and handling of documents, correspondence, and other materials in accordance with established procedures.
  • Work with vendors, partners, and internal teams to facilitate vendor/KOL onboarding, ensure operational tasks are completed on schedule, and meet service quality requirements.
  • Maintain operational trackers, Logwork, and reports.
  • Support the implementation and improvement of operational processes to enhance workflow  efficiency and service quality.
  • Perform other duties as assigned by the direct manager.

REQUIREMENTS

• Education: Bachelor‘s degree or college diploma in Business Administration, Marketing, International Trade, or a related field.
• Experience: 6 months to 1 year of experience in Operations, Administration, or a similar role.
• Computer Skills: Proficient in Microsoft Office, particularly Excel and Word.
• Organizational Skills: Ability to organize and prioritize tasks, manage time effectively, and handle multiple assignments simultaneously.
• Communication Skills: Good communication and coordination skills, with the ability to work effectively with internal departments, vendors, and external partners.
• Personal Attributes: Detail-oriented, responsible, proactive, and committed to maintaining accurate documentation and data.
• Adaptability: Willingness to learn, flexibility in handling unexpected situations, and ability to work within deadlines. 

BENEFITS

• 13th month salary, annual bonus.
• Premium healthcare insurance.
• 12 days of annual leave & 5 days of sick leave.
• Performance appraisals and promotions every year.
• Standard health check.
• Company trip, Year-end party, Team building.
• Occasion-based offerings: Birthday, wedding, maternity,…
• Parking support.
• Work equipment (PC / laptop).
• Free in-house entertainment facilities: foosball, book tree, coffee, and snacks.